Please Note: Many of our items are unable to fit through a letterbox so need to be received at the address provided. We recommend a work address for delivery or click and collection if you are not at home during the day.

UK Standard Shipping: 
Delivery arriving within 4-6 business days. Royal Mail: Delivery confirmation (no signature required).

Priority & Date Select: 
To ensure 100% quality control, your orders are printed in house, nothing is outsourced which enables us to provide a priority express service on 90% of our products.
 

Priority Express 24: includes date select: Your order will arrive guaranteed before 2pm on your chosen date from the calendar (tracking code emailed & signature required). Perfect for Birthdays, Anniversaries and busy schedules.

Priority 48 / 72hrs: For Foiled, Feature your own & Photo products plus Order of Services this priority delivery is available. For both quality control and design purposes, on receiving your order we set up the layout and send eproofs until you are delighted with the design. Only with sign off can we schedule the expedited delivery, with the 48 / 72 hour delivery being from sign off, not ordering date. 

Individual Greetings or Art cards: 
Order before 12noon Mon - Fri for same day dispatch or date select.

UK Delivery - Royal Mail

Overseas*

 *We ensure we pay all the shipping costs, inc fuel surcharge and remote access our end, but when local taxes are levied these are always for the recipients account. When duty and taxes are applicable it will be invoiced/collected directly by the local customs authority therefore we can’t give you an indication as the what the charges will be prior to shipping.

We are delighted to confirm we ship to: 

European Zone: France, Spain, Italy, Netherlands, Belgium, Ireland, Portugal, Germany, Austria, Norway, Sweden, Denmark, Finland, Monaco, Luxembourg, Switzerland

Rest of the World: America, Australia, Singapore, Hong Kong, Canada, New Zealand, South Africa, United Arab Emirates & Malaysia.

If your country is not on the list we are sorry that we don't deliver at this time.

Live Preview: Enables you to create and preview your design live on-line, plus save and send unlimited free e-proofs to your account.

Upload your Own: You can also upload your own illustration, motif, crest and logo or photo. As this has no live preview this will be formatted off-line by our graphic designers and an e-proof will be sent to you. If your artwork does not format correctly we will refund your order.

HoneyTree Presentation Boxes: Our hand made boxes are included with stationery orders* to ensure a lasting impression from the moment you purchase HoneyTree stationery.


Green Initiative: If you don’t require a presentation box, tick the box on the basket page to receive a £5 credit to your account on your next order, this option will not be available on exempt products.  Your credit is automatically assigned when you reach the payment page NOT as a voucher at basket.  payment.

Free Gift Wrap and Message:
This is available on items that come with a presentation box and artwork orders and designed to be a direct to recipient option as we do-not print an additional on the outside as we cannot be sure this is not arriving with the recipient and we have learnt over the years that this would spoil the anticipation and effect. 

The gift wrap option can be found on the basket page and is designed to provide you with a direct gifting solution. Your Gift Message will be printed and displayed on a tag on the outside of the gift.

Please note: If you ask for your order to be gift wrapped we don't include a packing slip.

Watermark: On all card stock a subtle watermark is displayed on the bottom of the reverse of the card as a sign of quality and authenticity. This is not on letterheads or business cards.

Production: To ensure 100% quality, your orders are printed in house at our studios in Somerset. Our customised print presses enable us to consistently print rich and vibrant colours on our heavy weight card. We do not emboss, letterpress, deboss or engrave at HoneyTree.

Eco Premium Materials: All our products come from sustainable sources from UK suppliers and are flat printed on the finest 400gsm & 440gsm card, 160gsm papers. In accordance with the FSC - 'Forest Stewardship Council' (Forests for all forever) labeling guide (FSC-SECR-0068), the correct label for use with this product is the “Mix” label

*Not available on labels, tags, Christmas cards, Greetings Cards, Art Cards or Postcards. ** Excluding individual cards, samples, postcards, Christmas cards, labels, tags, business cards, personalised prints & Original Artworks

Product Samples: If you require a product sample (click here) we can print and dispatch your sample within 3 business days. This is free of charge but only available within the UK.

Discounts and Sales: All our products are priced on a sliding scale so the more you buy the less you pay. For discounts and flash sales please join our VIP club for competitions & exclusive offers and follow us on our social media channels where we announce upcoming events and promotions as these are for our followers and subscribers therefore often not displayed on our website.

Inclusive Pricing: All prices include envelopes, presentation boxes and VAT. HoneyTree artists are paid a commission on every order that displays their artwork, thus empowering British Artists and encouraging new talent.

HoneyTree Satisfaction Guarantee: "If you are not absolutely thrilled with your purchase from HoneyTree, for any reason at all, we'll replace your purchase or refund your money, whichever you prefer" *This excludes the reprinting of "signed off" proofed orders due to edited text errors. There will be a reprint fee of 60% of the original order value plus your chosen P&P option based on the current tariff.

Reprint Fee Procedure: In the event of our customers finding they have to make a change to the printed products, e.g. A wrongly submitted telephone number, event date, typo etc; we are pleased to confirm that we provide a reprint facility for this eventuality. There will be a reprint fee of 60% of the original order value plus your chosen P&P option based on the current tariff. The order will consist of the amended stationery not envelopes or presentation box.

Returns: Consumer Contracts Regulations 2013.
HoneyTreePublishing Ltd produce bespoke, personalised customised items. These are exempt from the statutory 14 day cooling off period. On making a purchase from HoneyTree you enter into a contact for us to produce a personalised item, which is non-returnable for a refund or credit note.